DRAAS

Overview

Disaster Recovery as a Service

Avail enterprise-class DR as with lowest possible TCO

effiProtect DR is a Robust, Cost-Effective and Enterprise Class DR as a solution best suited for your DR Requirement of your business critical data and application. Getting the budget needed for a Disaster Recovery (DR) service is a challenge. Though DR Solution is required for most of the business critical app, it is difficult to get budget sanctioned for DR solution due to high cost and unjustified ROI. Due to this many organization either end up with DR Solution only for few selected applications or they end up with a functional DR plan.

effiProtect DR Provides end to end DR Solution for your business critical application with best in class TCO and ROI. effiProtect DR is a complete data protection solution which helps you to achieve data protection and recovery from all types of disaster which may include a single node failure or a complete DC breakdown or Disaster created due to manual error.

Disaster Recovery As A Service Features

We provide you with a Enterprise-Class Technology to deliver a highly available, top-performing platform for your crucial information. Replicating your mission-critical data to either our secure datacenter or to your own secondary datacenter. DRaaS comes with contractual SLAs to ensure your services are back up and running according to a strict RTO, keeping downtime to a minimum.

effiProtect DR is a flexible cost model, allowing you to avoid investing in costly infrastructure that you may not use to its full potential.

Disaster Recovery as a Service Features

Unified Data Protection Solution
Unified Data Protection solution

You can build DR for physical virtual server, file servers and application including database with a single solution.

Lower your CAPEX

Instead of investing Heavy in the infrastructure which is not used to its full optimization, DR allows you to enable virtual machines only when Disaster strikes lowering your TCO.

Lower your CAPEX
DR Infrastructure
Do DR Drill at your own Will

We help you in doing Real-Time testing of your DR Infrastructure.

Cost Effective

Cut traditional disaster recovery costs in half with a competitive, pay-as-you-go cost model and the ability to expand and contract your recovery footprint in the cloud as needed. Protect each application individually so you can prioritize what and how you recover and never pay for more than you need.

Cost Effective

Service Plan

Service Plan Price per month
Up to 1 TB front end data backup ( minimum backup 700 GB ) 69
Between 1TB to 3 TB front end data backup per month 48
Between 3TB to 5 TB front end data backup per month 35
Between 5TB to 7 TB front end data backup per month 32
Between 7TB to 10 TB front end data backup per month 31

SLA

Service Level Agreement

effiCloud Service Level Agreement ("SLA") is a policy governing the use of effiCloud Services. This SLA is subject to the terms of the effiCloud Agreement and capitalized terms will have the meaning specified in the effiCloud Agreement. We reserve the right to change the terms of this SLA in accordance with the effiCloud Agreement.

effiCloud commits that efficompute and effiProtect will be available 99.99% or more of the time in a given calendar month. In the event efficloud does not meet the Service commitments, customers are eligible for service credits as given below:

Service Level Warranty

Availability: EffiCloud service offering ensures 99.99% availability of server instances calculated on quarterly basis.

Availability calculation will be done as below:
% Availability = 100 * ((Total minutes in a Quarter – Unscheduled downtime)/ Total Minutes in a quarter)).

Efficiency: EffiCloud will ensure availability of server instances within 45 minutes of the confirming the order on the EffiCloud portal. Incase of manual order processing server instances will be provisioned within 2 days of receipt of confirm order.

Help desk: EffiCloud will provide 24 X 7 help desk support (Phone, Email & web based) to customers. EffiCloud help desk will support customers to address problems related to datacenter infrastructure & OS.

Service Credits: Incase EffiCloud is not able to ensure committed availability or efficiency, customers can claim service credits from EffiCloud. These service credits can be used against services provided by EffiCloud. The service credits will be calculated to the equivalent time for which service is not available beyond committed SLA.

Exclusions

The Service Level Agreement does not apply to the following performance issues:

  • If the unavailability is caused by factors outside of effiCloud's reasonable control
  • Issue occurred from any action or inactions of the customer or any third parties.
  • Issue occurred from the customer's software or any third party software, not within the control of effiCloud.
  • For Planned / Scheduled maintenance for which effiCloud have already provided the details.
  • Any restrictions imposed upon effiCloud by the customer, which may prevent or delay the performance of efficloud services.
  • Any performance outage arising out of Virus / Denial Of Service attacks and / or the usage / utilization in excess of 80% of the contracted bandwidth (rate-limit customers) / capacity of physical link.

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