Public, Private & Hybrid Cloud Solution

On Premises Backup Service

Overview

On Premises Backup Service

We protect your business data at your own DC

We provide with the most comprehensive features that can fulfill all the on-premises backup service and at the same time, it is the most affordable backup solution available in the market today. Data back up is one of the critical aspect of running internal IT organization, however it is not most efficiently managed IT process. Most of the customers struggle to manage and maintain their backup process due to inefficiencies arise from Legacy backup tools, untrained resources and inefficient processes.

effiProtect Onsite is a completely automated backup as a service delivered at your own DC with best in the class data protection tool backed by highly efficient and trained 24*7 support by highly efficient and trained resources. We also implement best in the industry process to ensure your data is securely backed up with minimum possible RPO

On Premises Backup Service Features

effiProtect On-Site is a completely automated Backup Solution at customer's DC. It is the most efficient way to protect critical business data. With the latest technical innovation of Disk-To-Disk-To-Tape Backup Strategy, Recover your data the fastest way humanly possible. Enables you to get best in industry backup solution at your own premises without any risk of leaving any data outside DC.

On Premises Backup Service Features

Complete Automated Backup
Automated Backup

Complete automated backup in the background with no effect in the current workflow.

Bare Metal Backup

effiProtect Onsite is the fastest bare metal backup and restore product and does not require systems down time. Disk to Disk backup with sore side data duplication which improves backup and recovery duration to the tune of 80% comparing to tradition data protection tool.

Bare Metal Backup
Supporting Backup
All OS, DB and Application Supported

effiProtect Onsite is a enterprise grade product supporting backup for All OS, DB and applications. It comes with online backup of all necessary database application and virtualization technology.

Pay as you Use

Pay on the basis of per GB Data protected instead of data transfer.

Pay As You Use
Single Window Monitoring
Single window monitoring

With Online dashboard available at your disposable, You get real time monitoring and management of backup and reporting.

Service Plan

Service Plan Price GB per month
Up to 1 TB front end data backup ( minimum backup 700 GB ) 33
Between 1TB to 3 TB front end data backup per month 26
Between 3TB to 5 TB front end data backup per month 25
Between 5TB to 7 TB front end data backup per month 25
Between 7TB to 10 TB front end data backup per month 22
One time setup charges extra  

SLA

Service Level Agreement

effiCloud Service Level Agreement ("SLA") is a policy governing the use of effiCloud Services. This SLA is subject to the terms of the effiCloud Agreement and capitalized terms will have the meaning specified in the effiCloud Agreement. We reserve the right to change the terms of this SLA in accordance with the effiCloud Agreement.

effiCloud commits that efficompute and effiProtect will be available 99.99% or more of the time in a given calendar month. In the event efficloud does not meet the Service commitments, customers are eligible for service credits as given below:

Service Level Warranty

Availability: EffiCloud service offering ensures 99.99% availability of server instances calculated on quarterly basis.

Availability calculation will be done as below:
% Availability = 100 * ((Total minutes in a Quarter – Unscheduled downtime)/ Total Minutes in a quarter)).

Efficiency: EffiCloud will ensure availability of server instances within 45 minutes of the confirming the order on the EffiCloud portal. Incase of manual order processing server instances will be provisioned within 2 days of receipt of confirm order.

Help desk: EffiCloud will provide 24 X 7 help desk support (Phone, Email & web based) to customers. EffiCloud help desk will support customers to address problems related to datacenter infrastructure & OS.

Service Credits: Incase EffiCloud is not able to ensure committed availability or efficiency, customers can claim service credits from EffiCloud. These service credits can be used against services provided by EffiCloud. The service credits will be calculated to the equivalent time for which service is not available beyond committed SLA.

Exclusions

The Service Level Agreement does not apply to the following performance issues:

  • If the unavailability is caused by factors outside of effiCloud's reasonable control
  • Issue occurred from any action or inactions of the customer or any third parties.
  • Issue occurred from the customer's software or any third party software, not within the control of effiCloud.
  • For Planned / Scheduled maintenance for which effiCloud have already provided the details.
  • Any restrictions imposed upon effiCloud by the customer, which may prevent or delay the performance of efficloud services.
  • Any performance outage arising out of Virus / Denial Of Service attacks and / or the usage / utilization in excess of 80% of the contracted bandwidth (rate-limit customers) / capacity of physical link.

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